cv365 Terms & Conditions

cv365 ("we", "platform", or "service") is an online casino and sports betting platform that provides digital entertainment services for Bangladeshi users. The terms and conditions ("Terms") described in this document form a legal agreement between cv365 and its users.

It is your responsibility to read and understand these Terms fully before visiting our website, creating an account, or using any service. If you do not agree with any part of these Terms, please refrain from using cv365's services.

cv365 reserves the right to modify these Terms at any time. Continued use of the website after any changes will be considered as acceptance of the updated Terms.

2.1 Age & Eligibility Requirements

The following conditions must be met to create an account and use services on cv365:

• You must be 21 years of age or older (for 21+ age requirement).
• You must reside in a jurisdiction where online gaming activities are not legally prohibited.
• You must operate the account under your own identity and with your own funds.
• A single individual may operate only one account.

2.2 Account Information & Security

All information provided at registration must be accurate, complete, and up to date. The user is solely responsible for maintaining the confidentiality of their account password and login details. Any unauthorized use of the account must be reported to the cv365 support team immediately.

cv365 reserves the right to conduct identity verification ("KYC") processes at any time as needed. Failure to complete verification may result in the account being suspended or closed.

2.3 Account Suspension & Closure

cv365 reserves the right to suspend or permanently close an account under the following circumstances:

• Providing false or incomplete information.
• Operating multiple accounts.
• Evidence of bonus abuse or fraud.
• Attempting to access the platform's technical systems without authorization.
• Conducting activities with the intent to harm other users.

3.1 Deposit Rules

The following methods may be used to deposit funds into cv365: bKash, Nagad, Rocket, Upay, and bank transfer (e.g., Dutch-Bangla Bank, Islami Bank, BRAC Bank). The minimum deposit amount for each method is ৳500.

• Deposited funds are generally credited to the account within a few minutes.
• No additional fees apply to deposit transactions.
• Only payment methods registered in the account holder's name may be used.
• Use of third-party accounts or payment methods is strictly prohibited.

3.2 Withdrawal Rules

A minimum amount of ৳800 applies for withdrawals from cv365. After successful verification, funds are generally sent within 10–45 minutes.

• Withdrawal requests are only accepted via verified payment methods.
• It is preferable to use the same method for both deposits and withdrawals.
• Withdrawals may be held if bonus-related wagering requirements have not been met.
• cv365 may request additional verification if fraud is suspected, which may cause a delay in processing.

3.3 Currency & Conversion

All transactions on cv365 are conducted in Bangladeshi Taka (BDT / ৳). Currency conversion is not currently available.

4.1 Welcome Bonus Terms

A 150% welcome bonus is available on your first deposit at cv365, up to a maximum of ৳8,000. Bonus examples:

• Deposit ৳1,000 → ৳1,500 bonus → Total balance ৳2,500.
• Deposit ৳12,000 → ৳8,000 bonus → Total balance ৳20,000.

Wagering requirements must be met before withdrawing the bonus: the bonus amount received must be wagered 20 times (on the bonus amount only, not the deposit). Example: ৳1,500 bonus × 20 = ৳30,000 in wagers must be completed.

4.2 General Bonus Usage Terms

• Only one bonus offer will be active at a time while a bonus is active.
• Bonus funds cannot be withdrawn directly.
• If bonus abuse or an attempt to meet bonus requirements through systematic betting is detected, the account may be cancelled.
• cv365 reserves the right to modify the terms of any bonus offer or withdraw an offer at any time.
• In any dispute related to bonuses, cv365's decision will be considered final.

4.3 VIP Program

The cv365 VIP program has four tiers. A weekly cashback benefit is provided at each tier:

• Bronze — Up to 0.2% weekly cashback.
• Silver — Up to 0.4% weekly cashback.
• Gold — Up to 0.6% weekly cashback.
• Platinum — Up to 0.8% weekly cashback.

You can advance to a higher VIP tier through regular and active play. Staying active on your account is required to receive VIP benefits and cashback.

5.1 General Gaming Terms

All games available on cv365 — slots, live casino, sports betting, and other categories — are governed by the following general rules:

• The outcome of all games is determined by a certified Random Number Generator (RNG) technology.
• In the event of an internet disconnection or technical error, a decision will be made based on server logs.
• Attempting to exploit any vulnerability or flaw in the software or games is strictly prohibited.
• The maximum bet limit set for a game may not be exceeded.

5.2 Sports Betting Rules

The following terms apply to betting on cricket, football, kabaddi, and other sports:

• The outcome of a bet will be finalized after the match ends.
• If a match is postponed or cancelled, bets will be settled according to cv365's own policies.
• Live betting markets may change after an event has started.
• No guarantee is given for any specific outcome.

5.3 Prohibited Activities

The following activities are strictly prohibited on the cv365 platform:

• Playing games using automated bots or software.
• Colluding with other players to win dishonestly.
• Claiming bonuses using multiple accounts.
• Money laundering or illegal financial activities.
• Attempting to gain unauthorized access to the platform's security systems.

6.1 Data Collection & Use

cv365 collects names, email addresses, phone numbers, and payment-related information for account registration and management. This information is stored securely and used in accordance with our privacy policy.

cv365 uses SSL encryption technology to protect data. We never sell or transfer your personal information to third parties, though we may be required to provide information to authorities under legal obligations.

For more details, please visit our Privacy Policy page.

6.2 Cookies & Tracking

Cookies are used on the cv365 website to ensure smooth operation and improve the user experience. By using the website, you are considered to have agreed to the cookies policy.

7.1 Service Availability

cv365 always strives to provide uninterrupted service, however the service may be temporarily unavailable due to maintenance, technical errors, or other reasons. cv365 will not be liable for any losses caused by such temporary outages.

7.2 Limitation of Loss Liability

To the maximum extent permitted by applicable law, cv365 will bear no liability for the following:

• Gaming losses or financial losses resulting from gambling.
• Losses caused by internet disconnection or third-party network issues.
• Unauthorized access to an account due to the user's own negligence.
• Any inconvenience arising from fulfilling legal obligations.

7.3 Third-Party Software

The cv365 platform uses software from various game providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. cv365 is not directly liable for any errors or issues in these providers' software, however we will assist in resolving problems on your behalf.

8.1 Self-Control Tools

• Deposit limit setting: Set your own maximum daily, weekly, or monthly deposit limits.
• Temporary break: Option to suspend account activity for a set period of time.
• Self-exclusion: Voluntarily stay away from the platform for an extended period.
• Session time limit: Set a limit on continuous play time.

8.2 Protection of Minors

cv365 strictly ensures that anyone under the age of 21 cannot create an account or play games on the platform. Parents are encouraged to use child protection software on family devices. For detailed guidance, please visit our Responsible Gaming page.

9.1 Applicable Law

These Terms and the relationship between cv365 and the user will be governed by applicable international law. In the event of any dispute, a resolution will first be attempted through discussion.

9.2 Dispute Resolution Process

In the event of any complaint or dispute, please follow the process outlined below:

• First, contact us via live chat or by email at [email protected].
• The support team will review your complaint and attempt to resolve it.
• If the support team is unable to resolve the matter, it will be escalated to a higher level.
• cv365's final decision is binding on all parties.

9.3 Severability of Terms

If any part of these Terms is found to be invalid or unenforceable by a court or applicable legal authority, that part will be severed and the remaining Terms will continue in full force and effect.

9.4 Notice of Changes to Terms

If cv365 makes any significant changes to these Terms, they will be published on the website and registered users will be notified where possible. Continued use of the website after any changes will be considered acceptance of the updated Terms.

If you have any questions or comments about these Terms, please contact the cv365 support team. Our team is available 24/7 in both Bengali and English.

• Live Chat: Available 24/7 — contact us directly from any page on the website.
• Email: [email protected]
• Language: Support is available in Bengali and English.